| 000 | 00812nam a2200289u##4500 | ||
|---|---|---|---|
| 001 | genk/216637 | ||
| 003 | POUNB | ||
| 005 | 20240110041906.0 | ||
| 020 |
_a0256082405 _c4.00 |
||
| 040 |
_aмченко _brus |
||
| 041 | _aeng | ||
| 044 | _aUS | ||
| 100 | 1 |
_aSchonberger,R. J. _qRichard J. _4aut |
|
| 245 | 0 | 0 |
_aOperations management _bimproving customer service _cR. J. Schonberger, E. M. Knod |
| 250 | _a4th ed. | ||
| 260 |
_aHomewood, IL; _bIrwin _c1991 |
||
| 300 |
_aXVII, 926p.: _bill |
||
| 084 |
_a65.050.24 _2rubbk |
||
| 700 | 1 |
_aKnod,E. M. _cJr. _4aut |
|
| 942 | _cBOOK | ||
| 090 | _xS 371 | ||
| 991 |
_bgenk _c65.050.24/S 371-371340 |
||
| 336 |
_atext _btxt _2rdacontent |
||
| 337 |
_aunmediated _bn _2rdamedia |
||
| 338 |
_asheet _bnb _2rdacarrier |
||
| 999 |
_c1696572 _d1696572 |
||