(N~estx imeem predlovitx (B...s CRM: (NUPRAWLENIE OTNO[ENIQMI S KLIENTAMIs - (Nzelinskij s(B.s; (Nqkimenko a(B.s (2002)
Keywords: (N|konomika ukrainys; (Nuprawlenie wzaimootno{eniqmi s klientamis