TY  - BOOK
AU  - Strachan,D.
AU  - Pitters,M.
TI  - Managing facilitated processes: a guide for consultants, facilitators, managers, trainers, event planners, and educators
SN  - 9780470182673
PY  - 2009///
CY  - San Francisco, CA
PB  - Jossey-Bass
ER  -